Privacy Policy
Welcome to RollCall, operated by Sky Enterprises Australia. We are committed to protecting your privacy and handling your data responsibly and transparently. This policy outlines what data we collect, how we use it, who we share it with, and the rights available to you. By using RollCall, you agree to the practices described below.
Last Updated: April 4, 2025
1. Information We Collect
We collect both personal and non-personal information to provide, personalise, and improve the RollCall experience.
1.1 Personal Information
- Display Name & Username: Identifies you within the app and personalises group participation.
- Email Address: Used for authentication, support, password recovery, and account-related communication.
- Profile Picture: Voluntarily uploaded for group and profile visibility.
- User-generated Content: Photos and videos submitted for challenges or punishments within your groups.
1.2 Device & Usage Data
- IP Address: Used for general localisation and security auditing.
- Device Information: Includes device type, OS, and browser version to ensure compatibility.
- App Usage Patterns: Challenge submission history, group activity, streak data, and interaction logs.
- Generalised Location (Timezone): To coordinate daily challenge scheduling within your region.
2. How We Use Your Data
- To deliver daily challenges and manage group dynamics.
- To ensure secure login, account verification, and recovery.
- To personalise your app experience and notify you about challenge deadlines or updates.
- To support requests and user communication.
- To comply with legal, regulatory, and security requirements.
3. Data Sharing
We never sell your data. However, certain third parties help us deliver and secure the RollCall experience:
- Group Visibility: Your name, photo, and submissions are visible to members of groups you join.
- Third-party Infrastructure: Including:
- MongoDB Atlas: For secure and scalable database hosting.
- AWS S3: To store user-submitted images and media content.
- Cloudflare: For CDN and security protections.
- Heroku: For backend app hosting.
- Legal Requirements: We may share your data with law enforcement or authorities if required by law or necessary to protect our users or platform.
4. Data Retention
We retain your personal data as long as your account is active or as needed to provide our services. Challenge submissions and media are stored indefinitely unless you delete your account or leave a group. Upon account deletion, your personal data and associated content are permanently removed.
5. Your Rights
Depending on your location, you may have the following rights under GDPR (EU) or CCPA (California):
- Access: You may request a copy of the personal data we hold about you.
- Correction: You may update your data via the app or contact us directly.
- Deletion: You can request full deletion of your account and all associated content.
- Objection & Restriction: You may object to certain types of data processing or restrict it under specific conditions.
- Portability: You can request your data in a structured, machine-readable format.
To exercise any of the above rights, contact us at [email protected].
6. Data Security
We implement best-in-class security protocols to protect your data, including SSL encryption for transmission, role-based access control, and regular vulnerability scanning. Despite these measures, no platform is 100% immune to security breaches, so we encourage strong passwords and good account practices.
7. Data Storage & International Transfers
Your data may be stored or processed in countries outside your own (e.g., the United States). When data is transferred internationally, we rely on safeguards such as Standard Contractual Clauses to ensure your information remains protected.
8. Children's Privacy
RollCall is not intended for children under the age of 13. We do not knowingly collect data from minors. If we become aware that such data has been submitted, we will promptly delete it. If you're a parent or guardian and believe we have collected your child's information, please contact us immediately.
9. Cookies & Tracking
RollCall may use cookies or similar technologies for session management, security, and performance improvements. You can manage or disable cookies through your browser settings, but doing so may affect app functionality. We do not use cookies for targeted advertising at this time.
10. Future Payments or Analytics
Note: RollCall does not currently process in-app purchases or use analytics/advertising trackers. If this changes in the future, our policy will be updated accordingly, and you will be notified.
11. Updates to This Policy
This policy may be updated periodically. Major changes will be announced via app notification, email (if applicable), or on our website. We encourage users to review this page regularly.
12. Contact Us
Questions, concerns, or requests related to privacy? Reach out to us:
Sky Enterprises
Email: [email protected]
Website: www.skyenterprisesau.com